Panthera Finance is Australia’s premier debt ledger acquisition and debt collection company. Our dedicated management team and highly trained staff ensure that customers are always dealt with fairly and with integrity. We understand that no situation is ever the same and always strive to reach a fair resolution with all customers that takes into consideration each individual circumstance.
We are licensed under the ASIC Australian Credit License No 400699 and a member of Australian Financial Complaints Authority and hold all relevant insurance policies to ensure the lowest risk profile to potential clients.
Our market leading Customer Service charter forms an integral part of our compliance and customer service culture, and ensures that all dealings with our organisation are completed in a fair and transparent manner with each of our stakeholders. For more information about our Customer Service Charter please click here.
As part of an ongoing commitment to excellence Panthera Finance is qualified under ISO 9001 Quality Assurance.
Quality systems, policies and processes are designed to provide optimum service to our business partners and to reduce the risk of unsatisfactory outcomes. Our innovative approach ensures consistent service from an organisation committed to continuous improvement.
Our team exemplify the highest standards of ethics and professionalism in the debt collection industry. Our highly trained professionals understand the importance of maintaining our clients brand and reputation.
Panthera Finance is also qualified under ISO 27001 Information Security.
Information security sometimes called InfoSec is the process of safeguarding information from unauthorised access, use, destruction, modification or disclosure.
Panthera Finance’s commitment to information security means our clients, customers and other stakeholders can have confidence that our systems to protect information are secure, effective and have been audited regularly.