A. Panthera Finance has acquired all of the legal rights to your account. You will need to contact us to pay the account or to discuss your current situation with us so that we may come up with an acceptable resolution on your account. Please log into our account management portal for options on how to deal with your account.
A. The best way to make payments on the account is to utilise our account management portal system. If your log in is not working, you can contact us on 1300 722 974 and one of our staff will be happy to assist.
We accept payments in number of ways;
A. Please log into our account management portal to explore the options that are available to resolve your account.
A. We are committed to dealing with you in fair and reasonable manner. We will tailor a solution to fit your individual circumstances. Please contact us to begin the discussion by logging into our account management portal or contact us on the following contact details:
A. It is important that you provide us with a detailed financial position statement so that we may give you the most appropriate outcome for your account. This way we may be able to avoid any unnecessary legal fees or judgments on your account.
A. This is an important step in the process as it allows us to assess your current situation and tailor a solution most suitable to you. Please log into our account management portal or contact one of our operators on 1300 722 974 to discuss your current situation.
A. By logging into our account management portal or by contacting one of our operators on 1300 722 974.
A. Under the Privacy Act 1988 (Cth) a credit provider may list a default on your credit file if you have failed to make a payment for more than 60 days. If you are not sure whether you have a default listing, please log into our account management portal or contact us on 1300 722 974.
Alternatively, you can contact the credit listing bodies at the details listed below;
A. The Default Notice gives a credit provider the ability to commence enforcement proceedings after 30 days. If you have received a Default Notice you will need to urgently contact us to avoid further action. Alternatively please log into our account management portal to arrange to pay your account in full.
A. Panthera Finance is making application to the court to legally secure and then enforce our rights to collect on the outstanding balance for a period of 12 – 15 years depending on which state, plus any further interests or additional costs to recover the debt.
Any future credit application will be subject to any future financier checking your credit file and view the court awarded proceedings held against you.
A. Panthera Finance owns all legal rights to the account. It is best that you direct your dispute to us so that we can deal with it in a timely manner. We have a detailed internal disputes resolutions procedure to deal with any complaints. Give us a call on 1300 722 974 and we can help.
A. If you have a dispute, please contact us on 1300 722 974 or email your dispute to firstname.lastname@example.org. From here, our process is to acknowledge your dispute and assist through either our internal dispute resolution process or provide advice on other steps you can take to finalise your account.